In recent years, the shift towards remote work has not only reshaped our daily work lives but also brought new challenges to the forefront of IT management. Among these, patch management stands out as a critical task, now more complex and essential than ever.

Gone are the days of rigid, traditional service management structures. Enter the world of modern service management - a holistic approach that emphasizes agility, collaboration, and customer-centricity.

Amidst this backdrop of cyber threats, Security Information and Event Management (SIEM) has emerged as a crucial tool to help safeguard organizations against these threats.

Security Information and Event Management, commonly known as SIEM, is a comprehensive solution that provides real-time analysis of security alerts generated by various hardware and software in an organization.